CUSTOMER CARE

 

Have any questions or concerns ? We’re ready to help! Call us at 480-712-7953 or send us an email at MyyellApparel@Gmail.com

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FAQ

 
PLEASE READ ALL POLICIES THOROUGHLY, so that you make an informed purchase.Thank your for your interest in shopping with us. We appreciate your business

How do I track my order?

After your order is processed 1-3 business days you will receive an email with your tracking number.

 

 

 

What are your delivery options?
 

 Standard shipping 7-14 business days. Some orders may come sooner.

Some orders may take longer due to COVID-19.

 

 

 

Do you have a size chart?
 

No. We do not have a size chart because we carry from various vendors and all items vary in size and measurements and there isn't one consistent size chart offered for each item, however we do try to note if the item fits relatively smaller/ bigger or if its true to size. Use your discretion, we can not suggest a specific size but we can describe how it fits. Please read all descriptions before purchasing. We do provide vendors size chart if available.

How can I contact your couriers?
 

You may contact Myyell Apparel @Myyellapparel@gmail.com or WhatsApp# 480-712-7953 with any questions or concerns and someone from our team will get back with you within 24-48 hours.

 

 

Do you provide International delivery?
 

yes we deliver Internationally.

 

What is your returns policy? 

You have 14-days to return item/items. The item/items must be undamaged, unworn, and unused with tags still attached within 14 days of the notification that the item/items will be returned. You will be responsible for returning the item directly back to the supplier at your expense (suggested, due to speed), after supplier receives  item/items you will receive store credit only.

DAMAGES:
* In the unfortunate circumstance that you receive a damaged item. You must send an inquiry within 3 days of receipt of the item so that we can resolve the issue immediately.
* You have 7 days from the initial inquiry to provide all supporting evidence for a refund to be honored. 

 

ALL SALES FINAL


All Sale/Clearance/Promotional Items are FINAL SALE.

* All orders placed under promotion or with the use of discount codes is FINAL SALE. THERE ARE NO EXCEPTIONS.
* Accessories, white articles of clothing, bodysuits and undergarments are all FINAL SALE. THERE ARE NO EXCEPTIONS.